General Enquiries
  1. Customer Service Hotline: (852) 3555 7878
  2. Fax: (852) 3555 7889
  3. Email: HK.Services.brk@yuanta.com
  4. Address: 23/F, Tower 1, Admiralty Centre, 18 Harcourt Road, Admiralty, Hong Kong.
 

Emergency

If the trading platform cannot operate, customer can:
(a) Call your Account Executive
(b) Call directly the Emergency Customer Service Hotline

  1. Securities (852) 3555 7770
  2. Hong Kong Futures (852) 3555 7813
  3. Overseas Futures (852) 3555 7799
  4. Leverage Foreign Trading (852) 3555 7688 / (852) 3555 7788
 
Asset Management and Related Business 
  1. Contact Number: (852) 3555 7888
  2. Fax: (852) 3555 7717
  3. Email:HK.pam.brk@yuanta.com
  4. Address: 23/F, Tower 1, Admiralty Centre, 18 Harcourt Road, Admiralty, Hong Kong
 
You can bring the following documents and come in person to YSHK office or branches to open your account:
  1. Identity proof
    (ID card or valid passport)
  2. Residential address proof
    (Public utilities bills, bank statement copies or / and documents issued by departments of the Hong Kong Government)
If you are opening a Corporate Account, please refer to the check list below: